Phones & tablets
Texts, photos, contacts, video calls, apps, and confusing settings.
Tech support for parents. Relief for you.
Be their family.
Not their
help desk.
You called to catch up. Somehow, you're resetting a password. Give your parents patient tech help by phone—and give your conversations a little more room for everything else.
Find the right planYou choose the plan. They get someone to call.
A real conversation. One step at a time.
For the everyday “how do I?”
Patient people.
Plain English.
Across the United States
Real conversations. By phone.
Monday–Friday 9–5 Central
A little backup goes a long way
You know them best.
You don't have to
know every setting.
Across town or across the country, you can give your parents someone patient to turn to. We talk through the tech. They follow along at their pace.
- 01
Pick their kind of backup.
Choose a plan, add your parent's name and phone number, and take care of the membership.
- 02
A question comes up. They call.
No new support app. No screen sharing. Just a phone call, Monday–Friday, 9–5 Central.
- 03
We take it one step at a time.
Clear explanations, time to follow along, and no need to apologize for asking again.
Sound familiar?
The questions haven't changed.
Who they call can.
The missing email. The mysterious update. The TV with three remotes. Everyday questions deserve a patient person, not another complicated explanation.
Email & accounts
Email basics, password reset guidance, and recognizing suspicious messages.
Everyday devices
Talk-through help with computers, Wi-Fi, printers, TV remotes, and streaming.
Subscriptions & apps
Finding settings, understanding services, and navigating cancellation steps.
All help is provided by phone. Some issues need an internet provider, device repair, or in-person assistance; we'll explain when that is the case.
One less thing on your list
Peace of mind.
Pick your plan.
A little backup or an everyday help desk.
Every plan includes one-on-one support by phone.
For the occasional question
Plus
$29/month
A helpful backup for one parent who needs a hand now and then.
- 2 calls each month
- One parent covered
- Up to 30 minutes per call
- Monday–Friday, 9–5 Central
Unused calls do not roll over.
For ongoing peace of mind
Pro
$59/month
Their own help desk, without counting how often they call.
- Unlimited calls
- One parent covered
- Everyday technology guidance
- Monday–Friday, 9–5 Central
For one enrolled parent's personal use.
For both of your parents
Household
$89/month
The same ongoing help, with both parents on one simple membership.
- Unlimited calls for two parents
- Two parents in one household
- One monthly payment
- Monday–Friday, 9–5 Central
Each enrolled parent can call for help.
Support is available during business hours. Unlimited means no monthly call-count limit, not 24-hour or immediate service. Plans renew monthly until canceled. To cancel, call 580-307-7342.
Keep the connection. Lose the troubleshooting.
More “how was your day?”
Less “why won’t this work?”
You're still their person. Now you don't have to be their tech person, too. We make space for questions, repeat the steps, and help them find their footing.
Find your family's plan
A few things you might be wondering
Good questions.
Straight answers.
Can I buy this for my parent?
Yes. The membership is designed for you to pay while your parent receives the help. During signup, you provide your details and your parent's name and phone number. Household lets you enroll two parents who live together.
Will they need to download anything?
No support software or screen-sharing app is required. We provide help over the phone and explain each step. For some issues, a separate phone makes it easier to follow along on the device that needs help.
What does “unlimited” mean?
Pro and Household have no monthly limit on the number of support calls for the enrolled parent or parents. Help is available Monday–Friday, 9 AM–5 PM Central, subject to availability. Unlimited does not mean 24-hour support or a guaranteed immediate answer.
Where is support available?
Our phone-based service is for families across the United States. The same Central Time support hours apply wherever your parents live.
Can every problem be fixed over the phone?
No. We can guide your parent through everyday questions and troubleshooting, but cannot repair hardware, guarantee account recovery, or fix an internet provider's outage. We do not offer home visits. If an issue needs another kind of help, we'll explain the next step.